Do you ship internationally?

Yes, we now ship to the USA, Ireland, France, Germany, Italy, Spain, Belgium and Netherlands. 

How much is shipping?

Shipping Rates (Flat Rate, Tracked):

UK: £3.39

Free shipping on UK orders over £20

EU Countries: £8.75

USA: £11.70

All orders are sent with tracking for peace of mind.

(Please note: EU and US customers are responsible for any customs or duties that may apply upon delivery)

How long will my delivery take?

We aim to ship all orders within 48 hours of purchase.

UK orders are sent via Royal Mail 48-Hour Tracked.

International orders may take up to 2 weeks for delivery.

You’ll receive an email with your tracking number as soon as your order has been dispatched.

Can I return or exchange my item?

Due to the nature of our products, we do not offer refunds or exchanges. However, if there is an issue with your order or item, please don’t hesitate to contact us using our contact form. We’re here to help!

What is the headband size of the beauty band? 

The headband measures 42cm and is designed to fit older kids, teens, and adults comfortably.

How do I wash my satin accessories?

To keep your satin items looking their best — see our Satin Accessory Care instructions. 

What is your packaging made from?

We’re committed to making our packaging as eco-friendly as possible.

Our beauty bands and scrunchies come with a reusable cotton pouch.

All shipping boxes and card inserts are made from paper and are fully recyclable.

While we currently use plastic postal bags, we’re actively working on switching to a more sustainable alternative.

Our goal is to minimise single-use plastic and make responsible packaging choices wherever we can.